Shipping
- Shipping - If you are shipping to the European Union Customs Duty has been pre-paid for you by Fashionizer Spa Ltd with no additional charges on delivery. Shipping costs are calculated by weight and your location.
1.1 We aim to dispatch within 3 working days from the date we confirm your order is in stock.
1.2 If all items are not in stock, we will advise you of estimated delivery date and give you the option to proceed with delivery in instalments as mentioned in terms 2.4. Alternatively you may wait for a full delivery.
1.3 Delivery is made to the address that you tell us is your delivery address.
1.4 We may deliver the goods in one or a few reasonable instalments; this will be confirmed when accepting your order. If goods are delivered in a number of reasonable instalments, you shall accept and pay for the goods in the same reasonable instalments. Each instalment is to be treated as a separate contract.
1.5 You shall pay our delivery charges in addition to the quoted item prices, as per the delivery charges set out on this website.
1.6 You shall notify us in writing of any claim for non-delivery or late delivery of or damage to the goods in transit within 7 days of the date of delivery. Our liability in respect of any such claim is limited at our option to replacement of the goods or refund of the price and does not extend to any indirect or consequential loss.
Important Notice for US Customers
Due to recent changes in US trade policy and the introduction of new tariffs on UK goods, we are no longer able to cover the cost of import duties and taxes for orders shipped to the United States. From 11.04.2025 all applicable duties and import fees will be the responsibility of the customer and may be collected by your local customs authority upon delivery.
We understand this may be an inconvenience and appreciate your understanding as we navigate these external changes. If you have any questions or need further clarification, our customer service team is here to help. Contact us on enquiry@fashionizerspa.com